Selecting the right commercial washers and dryers is one of the most critical decisions a laundromat owner can make. Your equipment directly impacts customer satisfaction, operational efficiency, energy costs, and long-term profitability. The right machines will keep your laundromat running smoothly and attract repeat customers, while the wrong choices can lead to constant breakdowns, high maintenance costs, and frustrated customers.

So, how do you choose the best commercial washers and dryers for your laundromat? Let’s dive into the key factors you need to consider when making this crucial investment.

1. Choose a Trusted and Reliable Brand

Not all commercial laundry equipment is created equal. When it comes to durability, efficiency, and ease of maintenance, brand reputation matters.

At Laundry Advisors, we’re big fans of Dexter commercial washers and dryers due to their proven reliability, high performance, and solid warranty and FREE lifetime tech support. Dexter machines are built in the USA and are known for:
✔ Heavy-duty construction with stainless steel tubs and frames.
✔ High-speed extraction to reduce drying time and lower utility costs.
✔ User-friendly controls that customers love.
✔ Strong distributor and service network for easy maintenance.

While Dexter is a fantastic choice, there are other reputable brands like Speed Queen, Huebsch, Continental Girbau, and Electrolux. However, your local equipment distributor will play a huge role in your final decision. A great machine is only as good as the service and support available after the sale.

2. Consider the Load Capacity and Machine Mix

Choosing the right mix of machine sizes is essential for meeting customer demand and optimizing your laundromat’s efficiency.

✅ Common Washer Sizes:

• 20-30 lb washers: Ideal for single customers washing small loads.
• 40-60 lb washers: Perfect for families or bulk laundry loads.
• 80-100 lb washers: Best for large loads like comforters, blankets, and commercial accounts.

✅ Dryer Considerations:

• Make sure dryers can handle at least the largest washer size you install.
• Consider stack dryers to maximize floor space.
• Choose high-efficiency gas dryers for lower utility costs.

🔹 Pro Tip: Survey your customer base to determine demand for larger-capacity machines. High-capacity washers can set your laundromat apart and attract more commercial clients (e.g., hotels, gyms, and Airbnb hosts).

Consider adding OZONE Infused Water and set yourself a part from your competition!

3. Coin vs. Card-Operated Machines

Choosing between coin-operated and card-based systems depends on customer preference, security, and operational efficiency.

✔ Coin-Operated Machines:

• Still preferred by some customers who like to pay with cash.
• No system fees or processing costs.
• Risk of coin jams, theft, and handling heavy coin collection.

✔ Card & Mobile Payment Systems:

• More convenient for customers who don’t carry cash.
• Easier tracking of revenue and machine usage.
• Can integrate loyalty programs and promotions.
• Requires an initial investment and possibly ongoing fees.

🔹 Pro Tip: Many laundromats now offer hybrid machines that accept both coins and digital payments (credit/debit cards, mobile apps, or loyalty cards). This ensures maximum flexibility for customers.

See more detailed breakdown at THE EVOLUTION OF LAUNDROMAT PAYMENTS.

4. Prioritize Energy Efficiency and Water Savings

Utility costs are one of the biggest expenses for laundromats, so choosing energy-efficient machines is crucial to maximizing profits.

✅ Look for:

• High-speed extract washers (such as Dexter’s 200G+ models) to reduce drying time and cut gas costs.
• Low-water consumption machines that use advanced sensor technology.
• ENERGY STAR®-rated equipment for lower electricity and water bills.

Even though high-efficiency machines might cost more upfront, they will save you thousands in water, gas, and electricity costs over time.

🔹 Pro Tip: Contact your local utility provider to see if they offer rebates or incentives for energy-efficient commercial laundry equipment.

5. Ease of Maintenance & Local Service Availability

No matter how durable your machines are, they will need maintenance. Having a reliable local distributor who can provide fast service and spare parts is critical to avoid costly downtime.

✅ Before choosing a machine, ask:

• Does the manufacturer offer a solid warranty (at least 3 years on key components)?
• How quickly can parts be sourced if a repair is needed?
• Is there a local distributor who specializes in servicing these machines?
• Are the machines designed for easy access to common maintenance areas (such as drain pumps, belts, and control boards)?

🔹 Pro Tip: Build a good relationship with your local equipment distributor. They will be your go-to resource for maintenance, upgrades, and emergency repairs.

6. Space and Layout Considerations

The size and layout of your laundromat will determine how many washers and dryers you can comfortably fit.

✅ Key Layout Tips:

• Leave at least 5 feet of space between rows for easy movement.
• Consider stacked dryers to save space and increase drying capacity.
• Ensure there’s enough room for customers to load/unload laundry comfortably.
• Plan for proper ventilation to avoid heat buildup from dryers. See individual dryer specs.

🔹 Pro Tip: Create a floor plan before purchasing equipment to maximize efficiency and customer comfort.

7. Upfront Costs vs. Long-Term ROI

While price is always a factor, choosing the cheapest equipment can often lead to higher long-term costs in repairs, downtime, and energy waste.

✔ What to Consider When Budgeting:

• New vs. Used Equipment: New machines have warranties and modern features, but used machines can be a budget-friendly option if properly maintained.
• Financing Options: Many equipment distributors offer leasing or financing plans to spread out costs.
• Expected Lifespan: A high-quality machine can last 15+ years with proper maintenance.

🔹 Pro Tip: Calculate your potential Return on Investment (ROI) by factoring in:

• Revenue per machine per day (turns per day)
• Utility savings from high-efficiency models
• Maintenance costs over time

Final Thoughts: The Role of Your Local Equipment Distributor

At the end of the day, your choice of commercial washers and dryers should be guided not only by brand preference but also by the support available from your local distributor. Even the best equipment in the world won’t help if you can’t get parts or service when needed.

Here’s what to do next:
1️⃣ Research the top brands (we highly recommend Dexter).
2️⃣ Get quotes from local distributors and ask about warranties and service contracts.
3️⃣ Compare efficiency, features, and pricing to find the best balance for your laundromat.
4️⃣ Consider the long-term value—a slightly higher upfront cost might save you thousands in operational expenses.

Need expert advice on choosing the right equipment for your laundromat? At Laundry Advisors, we specialize in helping laundromat owners succeed. Contact us today, and let’s make sure you’re set up for long-term success! 🚀